What do I do if I have sprays in different directions?
If your showerhead has some sprays going in the wrong directions or to the sides, is typically due to some build-up on the silver face plate. It often can be resolved quickly and easily by rubbing your finger over the hole in the silver plate causing the random spray. If that does not resolve the issue, please follow the steps below.
Step 1
Follow the Silver Plate Maintenance and Filter Maintenance. Make sure to wipe clean and dry after maintenance before testing.
Step 2
If that does not resolve the issue, install the heavy-duty filter located inside your ECOHEADS box. This filter has a finer mesh to stop sediment from coming in and clogging your silver plate.
This can happen more frequently if your salon has particularly hard water, so regular maintenance at the basin will be essential.
Related Articles
Buildup on the Silver Plate
This will happen periodically, just as it did on your previous nozzles. How frequently this happens will depend on your water quality. Accessing the Silver Plate Unscrew the black end cap from the face of the showerhead. Tip the plate out of the cap, ...
Tips for Cleaning Browning of the Showerhead
The basics of this is that you need to do routine cleaning, especially the filter, to avoid the head from going brown in the first place. If the head has a lot of buildup, you will need to also unscrew the black ring and silver plate and then wash ...
My filter is clogged. Where do I get a new one?
The ECOHEADS Filter The ECOHEADS filter is permanent, so you don't ever need to replace it. All that is needed is a regular cleaning to keep it filtering your water. Still having issues? Filters are available on our site! If you have broken your ...
Cleaning the Filter
The ECOHEADS filter is located in the handle of the spray nozzle. It's a permanent filter that simply needs to be scrubbed clean regularly, but shouldn't need to be replaced. Accessing the Filter Unscrew the clear plastic end cover from the main ...
My ECOHEADS Spray Nozzle is Turning Brown
Another water quality issue that ECOHEADS solves is collecting sand, sediment, rust, minerals and all sorts from making their way to your client's scalp. Most often, your nozzles are turning brown from a clogged filter. The basics of this is that you ...