Recent Articles
Shears Aren't Sharp Enough
If you have just received your shears and they are bending the hair instead of a clean slice, it's likely they aren't tightened. Included in your box is a tightening key so you can tighten the shears so there is less space between the blades. If you ...
How are Leaf Shears Sustainable?
Leaf Shears was founded by Steven McManus, a hairdresser and salon owner based in London. Steve wanted to create a shear company he knew practiced ethical manufacturing, intentional design and ergonomics for the stylists, a fair price point for a ...
How do I log In to my account?
When you place an order, you are given the chance to create an account. This gives you the chance to manage your orders, place a reorder, track your shipments, and more. Here is how to access your account after you order. At the very top of the page, ...
UPS Missing Package Policies
If your package was shipped using UPS, here are the policies from this carrier and the process you (and we) will follow. They technically require that you file the claim, but unfortunately, we also know the ropes on this, so we are here to assist and ...
Fedex Missing Package Policies
If your package was shipped with Fedex, here are some tips and information provided by Fedex on filing and being awarded a claim for a missing or damaged package. They technically require that you file the claim, but unfortunately, we also know the ...
Popular Articles
How do I dispose of my Scrummi towels?
10 WAYS TO DISPOSE OF SCRUMMI To get the most out of the eco-benefits of Scrummi, here are some ways to dispose of your used towels that has been curated from salons and stylists. 1 Re-Use to Clean Most Scrummi towels are just wet, so reuse them to ...
Stylist Pricing and Discounts
Do we have stylist pricing? Everything available on Sustain Beauty Co is intended for professional salon use. So the prices on our site are already priced for stylists! Looking for more discounts? Here are some discounts that are available year ...
How do I edit my subscription?
Where can I edit my subscription? You can edit your subscription quickly and easily by logging into your account. Just hit 'Login' at the top of any page on the Sustain Beauty Co site and you'll be taken to your past orders, upcoming orders, and the ...
Using Your Ping the First Time
Welcome to Fume-Free Mixing! It's recommended to charge your Ping overnight before your first use. Each charge should last you roughly 45 mixes. Make sure to review the Ping cleaning instructions, which are crucial to a long Ping life. What does The ...
Tips to Mix with The Ping
Mixing with The Ping is meant to be easy, but here are some tips on best practices: For the best results, pour in peroxide first before the color/tint. This reduces any splash on the Ping lid. Larger amounts of color require longer mixing times. For ...